Shipping Costs

Our shipping costs are based on 1 to 4 vinyl / 5 to 8 vinyl and continue in multiples after this. Shipping costs are weight & sized based. Orders of 1 to 8 vinyl will be dispatched using Royal Mail Postage Services to the UK and internationally orders of 9 or more vinyl are dispatched using one of our courier services. We are constantly reviewing our shipping costs, all shipping costs can be viewed in your cart prior to checking out. UPS Shipping costs will only show when you enter your full shipping information.

Orders of 9 or more vinyl or orders with a courier shipping option will be dispatched via UPS.

Please note orders placed on a Friday will not be dispatched until a Monday.

All UK customers spending £50 or more are eligible for free shipping **Please ensure you select the free shipping option when checking out**

Delivery times will vary during public holidays

If you are making a large order through our store please feel free to contact us as we may be able to reduce any shipping costs quoted on the website.

New Shipping & Tax Rules for Buyers in the European Union

Customers purchasing from the European Union will now be subjected to Tax / Vat Charges on imports.

The total amount spent on these goods will be taxed at importation in the EU Member State

We at DNB Vinyl will not collect this Tax / Vat Charge so any payment to ourselves will be exclusive of this charge, and the importation payment will need to be paid before your parcel will be delivered

Pre Order Items

Pre order items are new releases that have not yet been pressed or delivered to us from the Record Label or Distribution Company.

A Pre order item will be charged at the time of placing the order and will be shipped on the day they arrive in stock with ourselves. An estimated expected date will be shown on the product listing these day will be subject to change if delays occur from the pressing of the release.

If you place a pre order item with other items currently in stock on the site the following will happen for UK Customer only..

Orders over £50 the in stock items will be dispatched and the Pre sale order will follow when the item has been received.

Orders under £50 your order will not ship until the pre sale items have been received. If your order is under £50 and you would like the items in stock to be sent we can arrange this but you will be required to pay the shipping costs to cover the sending of multiple parcels.

If you place a pre order item with other items currently in stock on the site the following will happen for Customers in the Rest Of The World.

Your order will dispatch once all items have been received and your completed order can be dispatched. If you would like the items in stock to be sent we can arrange this but you will be required to pay the shipping costs to cover the sending of multiple parcels.

Customer Shopping Carts

Please note products added to your shopping cart are saved for 7 days for logged in customers. After 7 days your cart will automatically be cleared and the products removed. Items saved in your cart are not held and other customers may purchase them.

Guest carts are cleared automatically when the customer exits our website

Returns Policy

We returns on all orders made via our website. Returns must be completed within 31 days from date of purchase. Items must be returned in original sleeves and any inner sleeves. We offer the following options on returns.

Full refund to the payment method used

A store Credit Notice if you wish to exchange for a different item (if the item is damaged or faulty)

A like for like exchange in the event of an item arriving damage or with a defect we will exchange the item with a like for like item when possible

Customer Sessions

Customer sessions are cleared every 7 days automatically. This will clear any products viewed or added to your cart

Wishlists

Registered customers can create Wishlist’s on our site.